Privacy Policy

Who we are

Mincat Industrial Solutions Pvt. Ltd. (“MINCAT”, “we”, “us”) is a company registered in India. For the purposes of the EU and UK General Data Protection Regulation (GDPR) and the Indian Digital Personal Data Protection Act, 2023 (DPDP Act), MINCAT is the controller (data fiduciary) of personal data collected through this website.

Registered office: E-507, SCC Sapphire, Raj Nagar Extension, Ghaziabad, Uttar Pradesh 201017, India. Contact for privacy matters: info@mincatis.com.

What data we collect

We collect personal data only when you choose to provide it or where it is technically necessary to run the site.

Enquiry form: name, company, designation, country, business email, phone, industry, requirement category, project type, project stage, quantity or capacity, timeline, your message and any documents you attach.
Email correspondence: the content of emails you send us and the associated addresses.
Technical data: server logs held by our hosting provider (IP address, browser type, pages requested, timestamps) for security and fault diagnosis.
Analytics (optional): with your consent only, Google Analytics 4 records aggregated, IP-anonymised usage data such as pages viewed, approximate region and device type. See the cookie policy.

Why we use it and on what legal basis

To respond to your enquiry and prepare a proposal — necessary for steps at your request prior to entering a contract (GDPR Art. 6(1)(b)); consent and legitimate use under the DPDP Act.
To deliver services under a contract — performance of a contract (Art. 6(1)(b)).
To keep the site secure and to diagnose faults — our legitimate interest (Art. 6(1)(f)).
To understand how the site is used — your consent (Art. 6(1)(a)), which you can withdraw at any time via “Cookie settings”.
To comply with legal obligations such as tax, accounting and export-control record keeping (Art. 6(1)(c)).

We do not sell personal data and we do not use it for automated decision-making or profiling that produces legal effects.

Personal data is shared only where needed to handle your requirement:

Qualified partners — licensors, contractors, manufacturers or suppliers we approach on your behalf receive only the business details required to prepare an offer, and only after you have asked us to proceed. Under NDA where requested.
Service providers acting on our instructions: website hosting (Render Services, Inc., USA), form handling and email delivery, business email (Google Workspace or equivalent), analytics (Google Ireland Ltd, on consent).
Authorities where required by law.

International transfers

MINCAT operates from India and works with partners worldwide, so your data may be processed outside the country you are in. Where data of EU/UK residents is transferred to countries without an adequacy decision, we rely on the European Commission's Standard Contractual Clauses (or the UK Addendum) with our providers, and on the safeguards described in those providers' own data-processing terms.

How long we keep it

Enquiries that do not lead to an engagement: 24 months from last contact, then deleted.
Project and contract records: for the life of the engagement plus the period required by Indian company, tax and export-control law (typically 8 years).
Server logs: up to 90 days.
Analytics data: 14 months (Google Analytics 4 default), aggregated.

Your rights

Depending on where you live you may have the right to: access the personal data we hold about you; have it corrected or erased; restrict or object to its processing; receive it in a portable format; withdraw consent at any time; nominate a person to exercise your rights (DPDP Act); and lodge a complaint with a supervisory authority — in the EU, your national data protection authority; in the UK, the Information Commissioner's Office; in India, the Data Protection Board of India.

To exercise any right, email info@mincatis.com. We respond within one month (or the shorter period required by applicable law) and may ask you to verify your identity.

Security

The site is served over HTTPS. Enquiry submissions are validated server-side, attached files are stored privately and are not publicly accessible, and access to enquiry data is restricted to MINCAT staff who need it. No method of transmission over the internet is completely secure; if you need to share highly confidential documents, ask us for a secure transfer link rather than using the form.

Children

This site is intended for business users. We do not knowingly collect personal data from anyone under 18.

Changes to this policy

We may update this policy as our services or the law change. The date at the top shows the current version. Material changes will be signposted on the site.

Privacy policy